David Pitts is the co-founder of Off Day Trainer, a text message automation, lead generation, and client management platform built specifically for fitness professionals.
As a former gym owner, a Fitness Sales Manager, and personal trainer, David knows fitness. More importantly, he knows how to make fit pros successful using technology to make their sales cycle faster and client retention last longer.
Today’s episode has some great concepts and opportunities for engaging people in real time through text messaging and other forms of communication. As we progress through the conversation, David shares and explains why automated engagements are extremely effective and how consistent text messages will make or break your customer retention. It is truly powerful to help others achieve what they thought they couldn’t.
[02:45] – Automated engagements for marketing, services, sales and retention
[03:42] – A great way to track where your advertisements are working best
[05:20] – David’s tip on building customer relationship and trust using the text messaging system
[07:21] – Text messages that are designed to create mindfulness and influence customer behaviours
[09:59] – How the automation can save you a lot of time and energy
[13:22] – Using personalized text messages as a perfect notification and accountability tool
[19:00] – Making sure to follow up and engage with every single lead that comes in
[21:40] – Positioning yourself as a solution to their problem
[24:23] – How believing in your products impacts sales success
[29:59] – Wrap Up and David’s special giveaway
“Connect with every one of your clients like as if they are your only one.” – David Pitts
“Providing your clients more touch points will make them more engaged, invested in the relationship, stays longer and get better results.” – David Pitts
Email David: firstname.lastname@example.org
David’s Special Giveaway: Text PODCAST to 56955